What Personal Information We Hold and Why
When you create an account, we collect your name, email address, phone number and the payment method identifiers you link — whether that is your DANA wallet, OVO account, GoPay number or a QRIS-linked instrument. We also log your session data: device type, IP address, browser
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version and timestamp of each login. This data serves three purposes: verifying your identity before any withdrawal is processed, keeping your account secure against unauthorised access and meeting record-keeping obligations that depend on local law. We do not sell your personal data to third parties for
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marketing purposes. If you deposit via QRIS, the transaction reference is stored alongside your account ledger for up to five years, as required by Indonesian financial record rules where local law permits. You may request a full copy of your stored data at any time through
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our support channels.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.